Benefits Specialist

  1. San Antonio,TX
  2. Aug , 2
  3. General : General
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Overview

Responsible for the support of various employee benefit programs such as medical, dental, vision, life, disability and 401(k). Provides exceptional customer service while interacting with employees and executives. Utilizes various HRIS and vendor information systems to research and resolve employee concerns.

Key Responsibilities:

  • Process employee life events and pay changes utilizing electronic systems

  • Respond to benefit related garnishment/state agency requests

  • Provide service to managers and employees with benefits inquiries

  • Facilitate benefit orientation and open enrollment

  • Audit employee benefit deductions and benefit vendor invoicing

  • Provide reporting to support decision making

  • Create and upload transfer files: new hires, terminations, FSA, COBRA, 401(k) Contributions

    Skills and Qualifications:

    Qualifications:

  • Bachelors degree in Human Resources or related field preferred
  • Experience:

    • 0-3 years experience working in corporate environment benefits

      Skills:

    • MS Office knowledge " intermediate to advanced knowledge of Excel (VLookUp, Pivot Tables, etc.)

    • Experience with JDE helpful but not required

    • Capability to master new HRIS and other information systems.

    • Excellent customer service skills

    • Capacity to thrive in a fast paced environment

    • Enthusiasm for learning new skills and taking on new responsibilities

    • Detail oriented and process improvement minded

    • Ability to communicate effectively with all levels (verbal and written)

      ISS is an Affirmative Action and Equal Opportunity Employer " M/F/D/V/ that values a diverse workforce.

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